Help Center & Documentation
Guides, FAQs, telephony compliance rules, and direct engineering support.
Dedicated Account Support
Priority email support with a 15-minute response SLA.
vision360digitalsolutions@gmail.comDLT & Compliance Desk
Assistance registering your business entity on telecom portals.
Compliant with TRAI/RBIFrequently Asked Questions
How does the ₹6.99/min connected-calls-only billing work?
We monitor carrier signaling directly. You are only charged for calls where a live human answers. Unanswered, busy, voicemail, and network failure calls cost ₹0.00. Billing is calculated to the exact second with zero round-ups.
Are our outbound calls compliant with TRAI and RBI rules?
Yes. All calls originate from verified DLT-registered enterprise numbers. Our automated campaigns strictly adhere to the 8:00 AM to 7:00 PM permissible telecalling window and respect the National Customer Preference Register (NCPR/DND).
Can I test an agent live before launching a campaign?
Yes! Visit the Live Demo Room in your dashboard or click "Hear it call you" on the homepage. You can speak to our Indian real estate and loan recovery agents right in your browser.
How do I integrate call outcomes into my CRM?
Navigate to "API Keys & Dev" or "Integrations". You can connect HubSpot, Zoho, Google Sheets, or configure webhooks to receive real-time JSON payloads containing call status, summaries, and transcripts.
